Privacy Policy

Privacy Policy
Last updated: January 2026

MarketMover.au (“MarketMover”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with MarketMover.au and our related digital services, including our website and premium subscription services.

1. What personal information we collect

We may collect personal information that is provided when you purchase or attempt to purchase a premium subscription through our website.

This may include information such as:

  • your name;

  • email address;

  • billing or transaction information; and

  • any other information provided as part of the payment or subscription process.

We do not store your full payment card details ourselves. Payments are processed by Stripe, a third-party payment processor.

2. How we collect personal information

We collect personal information:

  • when you access our website;

  • when you click through to pay for a premium subscription;

  • when you submit payment information through Stripe; and

  • when you contact us directly.

Some information may also be collected automatically through our website platform, Squarespace, such as technical or usage information relating to site access.

3. Why we collect and use personal information

We may collect, use, and hold personal information to:

  • process subscription payments;

  • provide access to premium services;

  • manage customer accounts and subscriptions;

  • respond to enquiries or support requests;

  • maintain business records; and

  • operate, improve, and protect our website and services.

4. Disclosure of personal information

We may disclose personal information to third-party service providers that help us operate our business, including:

  • Stripe, for payment processing; and

  • Squarespace, for website hosting and website-related services.

We may also disclose personal information where required or authorised by law.

We do not sell or rent personal information to third parties.

5. Payment processing

Payments for premium services are processed through Stripe via a payment link accessible from our website.

Payment information is handled by Stripe in accordance with Stripe’s own privacy and security practices. We do not directly collect or store full payment card details on our own systems.

6. Website platform and technical information

Our website is hosted on Squarespace. Squarespace may collect technical and usage information when you visit the site, such as browser type, device information, IP address, and pages visited.

We may use this information for website administration, performance monitoring, and service improvement.

7. Cookies and analytics

Our website may use cookies or similar technologies through Squarespace or connected website tools. These technologies may help the site function properly, improve user experience, and provide general website analytics.

You can usually control cookies through your browser settings.

8. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Australian government guidance says businesses may be required to protect customer personal information, and OAIC guidance says reasonable steps should be taken to secure personal information held.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Retention of personal information

We retain personal information only for as long as reasonably necessary for business, legal, accounting, or operational purposes. Business.gov.au notes that when customer personal information is no longer needed, it must be destroyed or de-identified in relevant circumstances.

10. Access and correction

You may request access to personal information we hold about you, or request that we correct inaccurate or incomplete information, by contacting us at the email address below. OAIC guidance says privacy policies should explain how individuals can access and correct personal information.

We may need to verify your identity before responding to your request.

11. Complaints

If you have a privacy complaint or concern about how we handle personal information, please contact us using the details below. OAIC guidance says a privacy policy should explain how a person can complain about a privacy issue and how the organisation will deal with it.

We will review your complaint and respond within a reasonable time.

12. Overseas disclosure

Some of our third-party service providers, including website and payment providers, may store or process personal information outside Australia.

By using our services, you acknowledge that personal information may be disclosed to overseas service providers as part of our ordinary business operations.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on our website with the revised “Last updated” date.

14. Contact us

If you have any questions, requests, or complaints about this Privacy Policy or our handling of personal information, contact:

MarketMover.au
Email: marketmover.au@gmail.com